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Welcome to Hitari!

Hitari Trade (“Hitari”) are committed to complying with the General Data Protection Regulation and the Data Protection Act 2018, once enacted. Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it to offer you a better and more personalised shopping experience.

We have published this notice to help you understand

how and why Hitari Trade collect information from you;

who we share your information with, why and on what basis and

what your rights are.

This privacy notice was last updated on 24th May 2018.

If we make changes to this notice we will notify you by updating it on our website. Hitari Trade will be what is known as the ‘Data Controller’ of the personal data you provide to us, and we will sometimes refer to ourselves in this notice as “we” or “us”. By Data Controller, this means Hitari Trade determines the purposes and way in which any personal data are, or will be, processed.


What information we collect when you register and why?

When you buy goods from us, you are entering your information with us. You will need to set up a Hitari Account before ordering from us, so we can set this up we will ask you to provide some personal information such as;

full name
address (and previous addresses)
date of birth
contact numbers, and
email address.


As an existing customer if you have shopped with us using a credit or debit card, or we have taken these details for a payment authorisation, we will securely collect and store this payment card information. New customers and existing customers whose payment cards have expired will be asked if they would like to automatically store these details in order to speed up the payment process. If you set up a direct debit payment, we will also collect bank details from you.


How do we use your information?

Data Protection says that we are allowed to use and share your personal data only where we have a proper reason to do so. The law says we must have one or more of these reasons and these are:

Hitari Trade will use the data you supply to answer an enquiry or to administer an ongoing commercial relationship.

We will also use your data to tell you about changes to the site, new information, or products and services offered by Hitari Trade that we think you will find valuable. You can choose not to receive this information by sending a blank email to Hitari Trade info@hitari.co.uk with the subject 'No Hitari Trade information'.

Hitari Trade does not share, sell, trade or rent your personal data outside of the Hitari Trade group. We may choose to do so in future with selected third parties whose products and services we think you will find interesting. You can choose not to receive this information by sending a blank email to Hitari Trade info@hitari.co.uk with the subject 'No 3rd Party Information'.

 

How long we keep your information

If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws.

We may need your personal information to establish, bring or defend legal claims. For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us for any of the purposes listed under How we use your information above. The only exceptions to this are where.
the law requires us to hold your personal information for a longer period, or delete it sooner.
you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law.
we bring or defend a legal claim or other proceedings during the period we retain your personal information, in which case we will retain your personal information until those proceedings have concluded and no further appeals are possible or
in limited cases, existing or future law or a court or regulator requires us to keep your personal information for a longer or shorter period.

 

Transfers to third parties:

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, Hitari Trade cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Keeping in touch with you

We want to keep you up to date with information about new ranges, special offers and improvements to our website. When you set your account up, we will ask you if you want to receive this type of marketing information.

 

What are your rights ?

You are entitled to request the following from Hitari Trade, these are called your Data Subject Rights.

Right of access –to request access to your personal information and information about how we process it

Right to rectification –to have your personal information corrected if it is inaccurate and to have incomplete personal information completed

Right to restriction of processing – to restrict processing of your personal information

Right to data portability - to electronically move, copy or transfer your personal information in a standard form

Right to object - to object to processing of your personal information

Rights with regards to automated individual decision making, including profiling –rights relating to automated decision making, including profiling

 

Data Collection via Cookies

Hitari Trade may also collect personally identifying information using cookies. Sometimes cookies are required as part of this site's operation. We will not collect personal data about you using cookies outside of this purpose.

If you prefer not to allow the use of cookies, you can change the configuration of your browser to either warn you when you receive a cookie, or to automatically reject them. You may find, however, that disabling cookies means certain areas of the site do not function correctly.

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© 2010 - 2014 Hitari Trade Limited trading as Hitari.co.uk - Company Registration No: 07130599 - VAT Registered: 989 6830 38

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