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Welcome to Hitari!

Earn Reward Points on Everything!

The Reward Points Program is a new and an amazing way of to earn points for certain actions you take on the website. Points are awarded based on making purchases and other actions such as submitting reviews or referring friends. More actions will be introduced in the future. 

Reward Points benefits for registered customers

Once you register you will be able to earn and accrue reward points, which are then redeemable at time of purchase towards the cost of your order. Rewards are an added bonus to your shopping experience on the site and only one of the ways we say thank you for being a loyal customer.

How to Earn Reward Points?

These are several actions that you can take to earn Rewards Points:

      • Register on the site for the first time
      • Place Orders (every time you purchase you earn points based on the price of products purchased)
      • Send Invitations (You will earn points by inviting your friends to join the site and once they register on the website and place an order)
      • Submit Reviews (Earn points for submitting a detailed product reviews once validated and approved - You can submit as many as you wish!)

How to Redeem Reward Points?

You can redeem your reward points at checkout. If you have accumulated enough points to redeem them you will have the option of using points as one of the payment methods. The option to use reward points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable reward points can be used in conjunction with other payment methods such as Debit/Credit cards, PayPal and discount codes.

How many Reward Points can I use?

Reward points may be capped at a minimum value required for redemption. The details of this is shown on your basket and/or during the checkout process. You will not be able to use your reward points until you accrue a minimum number of points, at which point they will become available for redemption.

Reward points are not currently capped at the maximum value of points that can be used so you might use as much or as little points as you wish.

Where can I view my earned Reward Points? 

You have the ability to view and manage your points through your Customer Account. From your account you will be able to view your total points, minimum needed to redeem and a cumulative history of points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding points.

Will my Reward Points expire if not used?

Reward points are set to expire after 12 months if not used. Points will expire in the order form which they were first earned.

Can I get notified about my Reward Points changes? 

You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose points, as well as point expiration notifications. This option is found in the Reward Points section of the My Account area.

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